Booking & Reservations

1. How do I book airport transportation?

You can reserve your ride online through our website NH Airport Service or by calling us directly. We recommend booking as early as possible, especially during holidays and busy travel seasons.

2. Can I book online?

Yes. Our online reservation system is available 24 hours a day for your convenience.

3. Can I book by phone?

Absolutely. Our reservation specialists are happy to assist you with booking your airport transportation.

4. How far in advance should I book?

We recommend booking at least 24–48 hours in advance. However, we will do our best to accommodate last-minute requests whenever possible.

5. Can I make a same day reservation?

Yes, subject to vehicle availability.

6. Can I schedule recurring airport transportation?

Yes. We regularly provide recurring transportation for business travelers and frequent flyers. 7. Can I modify my reservation?

Yes. Please contact us as soon as possible if your travel plans change.

8. Will I receive a confirmation?

Yes. You'll receive a reservation confirmation after your booking has been processed.

9. Can someone else pay for my ride?

Yes. We can securely process payment from a third party with authorization.

10. Do you offer corporate accounts?

Yes. We provide corporate transportation solutions for businesses and frequent travelers.

Airport Service

11. Do you monitor flights?

Yes. We track your flight in real time and adjust your pickup time if your flight arrives early or late.

12. What happens if my flight is delayed?

No worries. Since we monitor your flight, your chauffeur will adjust accordingly.

13. What happens if my flight is canceled?

Please contact us as soon as possible. We'll help reschedule your transportation based on your new itinerary.

14. What if my flight arrives early?

Our dispatch team monitors arrivals and adjusts your pickup accordingly.

15. Will my driver wait for me?

Yes. We include complimentary airport waiting time after your flight lands.

16. Where will I meet my driver at Logan Airport?

Your confirmation email includes detailed pickup instructions based on your airline and terminal.

17. Do you provide curbside pickup?

Yes, when airport regulations allow.

18. Can I request a meet and greet service?

Yes. Meet and greet service is available upon request.

19. Do you provide transportation to Manchester-Boston Regional Airport?

Yes. We provide transportation to and from Manchester Airport as well as Boston Logan International Airport.

20. Do you provide transportation to private airports?

Yes. We also serve many regional and private airports throughout New England.

Pricing & Payments

21. Are your rates flat or metered?

All airport trips are offered at flat rates, so you'll know the price before your trip.

22. Are there any hidden fees?

No. We believe in transparent pricing.

23. Do you accept credit cards?

Yes. We accept Visa, Mastercard, American Express, and Discover.

24. What is the rate for a private sedan to Boston Logan Airport?

We offer competitive flat-rate pricing for private sedan service to and from Boston Logan Airport. Since rates vary depending on your pickup location, the most accurate quote can be obtained by completing the Rate Request form on our website. We also offer a first-time customer discount for eligible new clients. There are no hidden fees, and you'll know your rate before you travel.

25. Is gratuity included?

No. Gratuity is not included in our flat-rate pricing and is always separate from the quoted fare. Any applicable charges will be clearly explained before your trip, so you'll know exactly what to expect with no hidden fees.

26. Will I receive a receipt?

Yes. Receipts are available by email.

27. Do you require a deposit?

Most airport reservations do not require a deposit.

28. Are tolls included?

Tolls are included in your quoted fare.

29. Do you charge extra for luggage?

No. We do not charge extra for standard luggage, as long as all bags fit safely in the vehicle's cargo area.

30. Are there additional charges for waiting time?

Additional waiting charges may apply beyond the complimentary waiting period.

Vehicles

31. What vehicles do you offer?

Our fleet includes private sedans and spacious SUVs that are professionally maintained and cleaned.

32. Are your vehicles smoke-free?

Yes.

33. Are your vehicles cleaned between trips?

Yes. Every vehicle is cleaned and inspected regularly.

34. Can your SUVs accommodate large families?

Yes. Our SUVs are perfect for families and groups.

35. Can you transport skis, golf clubs, or oversized luggage?

Yes. Please let us know in advance so we can assign the appropriate vehicle.

36. Are your vehicles insured?

Yes. All vehicles are fully licensed and commercially insured.

37. Are your chauffeurs professionally licensed?

Yes. Our chauffeurs are experienced, professional, and safety-focused.

38. Can I request a specific vehicle?

We'll do our best to accommodate your request based on availability.

39. Do you offer private sedans for medical appointments and scheduled procedures?

Yes, with advance notice.

40. Do you provide luxury transportation?

Yes. We specialize in premium private airport transportation.

Family Travel

41. Do you provide child safety seats?

Yes. Child seats and booster seats are available upon request.

42. Is there an additional charge for child seats?

No charge.

43. Can families travel together?

Absolutely. We have vehicles that comfortably accommodate families with luggage.

44. Can I bring a stroller?

Yes.

45. Can I travel with an infant?

Yes. Please request the appropriate child seat when making your reservation. Service Area

46. What areas do you serve?

We provide airport transportation throughout Southern New Hampshire and destinations across the Greater Boston area.

47. Do you serve Nashua, NH?

Yes.

48. Do you serve Merrimack, NH?

Yes.

49. Do you serve Salem, NH?

Yes.

50. Do you serve Hudson, NH?

Yes.

51. Do you serve Hollis, NH?

Yes.

52. Do you provide transportation to Boston hotels?

Yes.

53. Do you provide transportation to cruise terminals?

Yes.

54. Do you provide transportation to hospitals?

Yes. We provide private transportation to many hospitals and medical facilities in the Boston area.

General Questions

55. Are you available 24 hours a day?

Yes. We operate 24/7, including holidays.

56. Why choose a private airport car service instead of rideshare?

Private car service offers scheduled pickups, professional chauffeurs, flight monitoring, flat-rate pricing, cleaner vehicles, and greater reliability.

57. Do you guarantee on-time pickups?

Punctuality is one of our highest priorities. We carefully plan each trip to ensure timely service.

58. What if my plans change?

Simply contact us as soon as possible, and we'll do our best to accommodate your updated schedule.

59. Can I travel with extra luggage?

Yes. Please let us know in advance if you have more luggage than usual.

60. Why choose NH Airport Service?

We provide dependable, private airport transportation with experienced chauffeurs, luxury vehicles, real-time flight monitoring, transparent pricing, and outstanding customer service. Our goal is to make every trip to or from Boston Logan Airport safe, comfortable, and stress-free.